Towing in Windham, ME

Get safe first

If your car quits on the road, get it as far off the travel lane as you can. Turn on your hazard lights. If you are on a busy stretch like Route 302 and it is not safe to stand near the car, stay buckled in with the doors locked or wait well away from traffic. Call for help once you are safe.

What to tell us when you call

Tell us where the car is, as close as you can get. A cross street, a business name or a mile marker helps. Tell us the year, make and model, and what happened. Did it stall, overheat, get a flat, or will it not start at all? Let us know if the car is in a tight driveway or a parking garage, because that changes how we get to it.

Also tell us where you want it to go. Most people want it brought to our bays so we can figure out the problem, but you can ask for another destination too.

Why a flatbed

Our truck is a flatbed. The whole car rides on the bed instead of being dragged on two wheels. That is easier on all-wheel-drive cars, low cars and cars with transmission or drivetrain damage, where towing with wheels on the ground can cause more harm.

Tow and repair in one trip

Because we run the tow truck and the repair bays, your car does not sit in a separate yard waiting to be moved again. It comes to 619 Roosevelt Trail, where Santi and Ron can look at it. We will call you with what we find and what it costs before we start any work.

If the news is bad and the car is not worth fixing, we buy cars and take trade-ins too. You can make that call with the people who just looked at it.

Common reasons people call for a tow

A car that will not start in the driveway on a cold morning. A car that overheated and should not be driven further. A car with a flat tire and a spare that is also flat or missing. A car making a new grinding or knocking noise that you do not trust to make it across town. A car that was in a fender bender and is not safe to drive even if it runs.

Winter adds its own list. Dead batteries after a night below zero. Brakes or doors frozen after an ice storm. Summer brings its own calls too, like overheating in traffic on a hot day at the lake. Whatever the season, the steps are the same: get safe, call, and tell us where the car is and what it is doing.

In each of those cases, driving it in can turn a smaller repair into a bigger one. An overheating engine can warp. A car with a failing wheel bearing or a broken suspension part can lose control. If you are unsure, call and describe what is happening. We will tell you honestly whether we think it is safe to drive or better to tow.

Before you call

Hours at the shop are Monday to Friday 8 AM to 6 PM and Saturday 7 AM to 2 PM, closed Sunday. Call to check if the truck is available. We will tell you honestly whether we can get to you and when, so you can make other plans if you need to.